M.E.C Plumbing & Heating Ltd is committed to protecting your privacy. This privacy policy explains what data we collect, how we collect it, and what we use it for.

What data do we collect?

We collect data from recruitment candidates, suppliers and clients. The data we collect includes but is not limited to the following: 

  • Personal identification information – name, email address, personal contact details, gender
  • Employment information – job title, company name, work contact details, previous roles
  • Background information – interests and preferences

We collect data when you visit our website through Google Analytics. This is mainly technical data, such as your internet browser and time of the page view. We do not personally identify any individual visiting our website.

How do we collect your data?

We collect and process data in the following ways:

  • You provide it to us. This can be, for example, data that you share when you are applying for a role, providing a service, or receiving a service from M.E.C Plumbing & Heating Ltd.
  • Publicly available sources. These are platforms that make data available to the public, for example, LinkedIn.
  • Third parties instructed by you to act on your behalf. This data is given to us by third parties who have been instructed to do so, for example, recruitment agencies.
  • Through our website. Data are automatically recorded by Google Analytics when you visit our website.

How will we use your data?

The data we collect is confidential and is used only for the following purposes:

  • Service provision – collecting data pertaining to the services we provide our clients  
  • Marketing and customer relationship management – informing various stakeholders about events or updates that may be of interest depending on user preferences through EDMs (Electronic Direct Mail)
  • Recruitment – collecting data from candidates who apply for roles at M.E.C Plumbing & Heating Ltd
  • Legal obligations – collecting data that M.E.C Plumbing & Heating Ltd is legally obliged to disclose 
  • Website – analysing the traffic and user behaviour on our website to improve user experience

How do we store your data?

We will retain your data for as long as is needed to fulfil the purpose for which such data is processed, as outlined in this Privacy Policy, and to comply with any regulatory or legal requirements for retaining it.

We will retain data provided to us by you for three years from the last date of engagement or service provision, unless a request to be forgotten is received. All data processed on our website through Google Analytics is retained for two years.

Data Transfers

We operate in Hong Kong, Paris, London and Sydney. In the event that we share personal data between these locations we ensure that these data are secured at all times.

Marketing

If you have agreed to receive marketing, you may always opt out at a later date. If you no longer wish to be contacted for marketing purposes, please contact us.

Legal basis

For clients, suppliers and applicants our legal basis for collecting and storing your personal information is that of legitimate business interests.

What are your data protection rights?

Every individual whose data we hold is entitled to the following data protection rights:

  • The right to be informed – You have the right to free information about your stored personal data, their origin and recipient, and the purpose of the data processing.
  • The right to withdraw consent – You have the right to withdraw your consent for us to process your data.
  • The right to access – You have the right to request copies of your personal data.
  • The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request to complete the information you believe is incomplete.
  • The right to erasure – You have the right to request we erase your personal data, under certain conditions.
  • The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.
  • The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.
  • The right to data portability – You have the right to request that we transfer the data that we have collected to another organisation, or directly to you, under certain conditions.

If you would like to exercise any of these rights or if you have any further questions on the subject of personal data, please contact us as john@mecpah.co.uk 

Google Analytics 

Our website uses Google Analytics, a third-party analytical software, to gather statistical information about our website users. This allows us to monitor website traffic to improve the user experience on our website.

This tool uses cookies and tracking technologies to process personal data such as the time of visit, the pages visited, the time spent on each page, the type of web browser, the type of operating system, the network location and IP address. For more information, please visit www.google.com/policies/privacy/partners/.

You may opt out of this tracking at any time by activating the “Do Not Track” setting in your browser. For more information on opt-out options, please visit https://tools.google.com/dlpage/gaoptout.

Cookies

Our website uses cookies. Cookies are small text files stored on your device which save and retrieve information about your visit to our website. For more information on cookies, please visit https://www.allaboutcookies.org/.

What cookies do we use and for what reasons?

We use analytics cookies through Google Analytics. These cookies provide us with information about the traffic and users’ behaviour on our website, including the number of visitors and number of clicks to pages. We use these cookies to understand what interests our users, to help us improve how our website works, and to measure how effective our website is. 

How to manage cookies

If you are not comfortable with our use of cookies, you can control and manage your cookie settings. Most browsers give you the option to see what cookies you have, and allow you to accept or reject all, or certain, cookies. This is usually set through your privacy settings. Please bear in mind that if you remove or block cookies, it might affect how you use our site, and make parts of it less accessible or usable.

Privacy policies of other websites

Our website contains links to other websites. Our privacy policy applies only to our website.

Changes to our privacy policy

We keep our privacy policy under regular review. This privacy policy was last updated on 15 February 2021.

How to contact us

If you have any questions about our privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.

Email us at: john@mecpah.co.uk